What People Are Saying About Us
Don't just take it from us, here's how our customers feel
Now we are in our new home we would like to say building with Pocock Building was a great experience. From the start we had an idea of the plan we wanted and with the great help of Brett he drew up the plans which we are very happy with. Thanks Brett, nothing was too much trouble for you. With the house underway, everything went smoothly through the whole build. Thanks to Dean the supervisor, the contractors came without any delays. They were very professional, helpful and easy to talk to and the finish has been superb. Not forgetting the girls in the office. They were always very helpful, polite and efficient, making sure things were going smoothly. We would not hesitate to build with Matt & Jenn again.
So Matt, Jenn & all the staff at Pocock Building, we thank you for your hard work on ensuring our new home was finished to the high standard that we wanted.
Bob & Ruth Poolman, December 2017
The process of designing your build from scratch, and then seeing all of your ideas come to fruition is absolutely amazing. The team at Pocock led us through every step of the way, from our first rough sketches of our home, all the way through to garden ideas. They were helpful, friendly, professional and most of all - they were prepared to listen to our ideas and be flexible enough to incorporate what was important to us.
We love our finished home. It brings the family together and has already make our lives more enriched.
Thank you Brett, Jenn, Dean, Matt and Co. - you have changed our lives for the better.
Catherine & Trevor, November 2017
Due to some serious health issues, we were reluctant to take on a new build experience, however we need not have worried.
Everything from design, colour choices - right through to completion - went extremely smoothly and hassle free. Matt, Jenn and all their staff were wonderful to work with and nothing was too much trouble. We are so pleased with the quality of workmanship and the finished product - our new home. Any follow-up issues were immediately dealt with.
We can't recommend our experience with Matt, Jenn and their team highly enough.
Len & Bambi, November 2017
We thoroughly enjoyed our experience of building our new home with Pocock Building Company. Any problems that we had were quickly sorted out, either a phone call or meeting someone to resolve. First class workmanship throughout and everyone who visits is amazed at the quality of our beautiful home! We highly recommend anyone thinking of building, build with Pocock Building!
Brian & Jan, November 2017
Firstly, our experience with building with you was nothing short of awesome!!! We were shown a basic plan, similar to what we thought would look great across our block of just over an acre. From there we extended walls and rooms out across the front, moved rooms along to make room or an office and family day care playroom with an entrance door to the front garage. At the back of our home we pushed the wall out to make our laundry, loo, main bathroom and son's bedroom extra big. Although the alfresco was already a good size, with day care children requiring play room outside, we extended this to 8m x 6m so there was room for them as well as for our own family.
Each alternation was met with acceptance and approval as well as excitement for our extensions. Nothing was ever too much to ask, to be altered or extended. Window sizes had to also be changed to accommodate the new family day care windows rule of not less than 100cms from the ground up!!! ...And meaning two exterior windows had to have extra glazing to make it approved for day care play areas on the outside of our home.
From the time our slab was laid in early February, it was full steam ahead ...each day we could see work being done despite weather setbacks through the winter months, and if ever there was a hold up of some sort we were let know in advance, so we didn't have any stress upon us.
When there were slight problems or something not quite correct, it was sorted out and corrected within a short time frame. With our choices of colours, tiles, benches, floor coverings, planking etc., Jenn was always there on hand for help to make sure everything would match just fine.
Overall our experience was very exciting and adventurous with so many thrills along the way!! Whilst comparing other builders to Pocock, it was easy to see the extra quality touches they put on their homes that other builders didn't think of. Both Jenn and Matt were supportive and full of information to aid on our building journey, and it wouldn't have been half the pleasure cruise without them!!
Jono & Phil, September 2017
We have been very happy with both the process and the product (our "new home") from Pocock Building. Their home designer listened to our desires and worked his magic to bring together our priorities, budget and council requirements. Helpful advice and kindness was always on hand during the technical phase of creating plans, gaining council approval and preparing the block for building. Site supervisors and carpenters were approachable and keen to ensure our home was created with the features that were important to us. We were keen to incorporate salvaged materials and some unique ideas (i.e. a climbing wall) into our build, and Pocock Building was thrilled (!!!) to make that happen for us. The outcome has been a wonderfully fun, functional, family home... that we are truly feeling blessed to be living in!
Thanks Team Pocock!
Claire & Nick, September2017
Just thought you and Matt would appreciate some feedback on your supervisors... Dean has been fantastic the whole build and I always felt he couldn't do enough to help and keep me, the customer, happy.
Would like to take this opportunity to thank yourself and everyone of your team, it has been a pleasure to build with Pocock and more than happy to recommend you to anyone!
Scott , January 2017
...The first task was to find a block that would provide us with views that would uplift one's spirits & showcase the stunningly beautiful environment that abounds in the 'Great Southern Region'. This accomplished, we launched into investigating building companies in Albany with the prime objective of selecting a group that built homes to the highest quality & most importantly impeccable ethics due to the fact we were living so far from the build & we needed to have total trust that everything would go well. A couple of companies fulfilled the first criteria of quality builder as demonstrated in their display homes but only Pococks excelled in a willingness to show flexibility in design and exuded an outstanding degree of family values which I believe would flow to exemplary business ethics.
The next stage involved meeting with designer Brett Powell who listened attentively as we expressed our extensive list of requirements to meet our future lifestyle needs and how we envisaged the house might look. Brett's expertise, talent and experience ensured a design that exceeded our expectations and created a home with a soul that gives us so much pleasure.
...Denmark decided to challenge Pocock Building Company by having its wettest winter in 30 years. Testament to the efficiency and organisational skills of Jenn and Matt the schedule of the build remained on time. The quality of the build is first rate and all the trades people should be commended for the pride they showed.
...Jenn & Matt we valued your advice and professional knowledge in the building industry to oversee the construction of a quality home which we will cherish as we move into our next stage of life's journey. I'm sure the beautiful home will enhance our experiences into the future.
Allen Cusack, November 2016
We had approached many builders in Albany, with the brief that we wanted an investment home which would cover the wide range of our tourist client needs and also be able to fulfil our own needs in our senior years. It had to be a house that would be suitable for both young and old, a house for all ages.
We were concerned, whilst living in Perth and building in Albany, that we would be about to experience a very stressful period. Upon meeting Jenn Pocock for the first time we expressed our concerns and immediately clicked with her comments that "Building should be fun". We can truly say that dealing with Pocock Building has been a "Fun Experience" and not the stressful stories heard of other builders. As clients, we found the whole Pocock Building process was so easy and efficient. Their team took all the stress away from us.
Very early in our discussions, we nominated a very strict budget for this investment property. We did not want to go over this budget in any way. Before signing the contract, Brett was able to work within the limits of our budget and managed to design a house to suit our high expectations. Brett's design drawings flowed readily by email and at all times we felt that he was keeping us involved with the complete design process. Brett, we are so pleased with the outcome and how you were able to readily adapt to our changes and yet still stay within our budget. The house "for all ages" just works so well for our clients and for us.
As owners, we now have a house that has been constructed:
- On budget
- Ahead of time
- With a quality of finish and fittings well above that supplied by other builders
- Precisely to our needs, (with a lot of help from Pocock Building)
Pocock Building should be very proud of their team - we are proud of the Home they have built. Jenn Pocock's words "Building should be fun". For us as clients of Pocock Building - "It has been lots of Fun".
Geoff & Vibeke Metcalf, August 2016
According to Dean our house was the fastest build so far. The timber framing started on January 4th. Here it is April 14th and the formal handover has taken place.
This is very impressive and indicates just how well organised this builder is.
Time after time we have thought of something and the reply comes back "oh, that's already organised", or "it was ordered three weeks ago".
They are just so on top of it.
The workmanship is of a very good quality throughout and if there is a slip then Dean is onto it. No hassles.
We must make mention of Brett. We went along with an idea to build on a block with a sewer main running through the middle of it. Brett took a look and came back with a design to fit yet keeping it simple. He was the reason we went with Pococks.
Jenn and the office team are easy to deal with and always accessible. Each knows what is going on with the build and can answer any query promptly.
To Matt, Jenn and the team we say, "Thanks very much for the house we shall now be living in."
Frank and Evelyn Ruggera, April 2016
You have done an amazing job and we are very pleased with the outcome of our home. We appreciate the attention to detail, quality products and special touch that has created a spectacular finish.
We look forward to our next build with you.
Adrian and Christine, February 2016
Now that our new home has been completed by your Building Company, we felt it important to convey our appreciation to both of you, your staff and the many separate contractors you have used in bringing this project to completion. We also wish to thank both of you for being so available to discuss any concerns we may have had and for assisting us with advice and recommendations throughout the term of the project.
From the very start, the welcome we received when we first called at your office made us feel very comfortable. The plan that Brett developed is exactly what we wanted and I am sure the house design will suit us for many years to come. Your contractors gradually put together a very sturdy and handsome looking home of which we are immensely proud. We cannot recall any situation where we have had any difficulties with any of your contractors. They were all easy to communcate with and seemed to be well on top of their skills. We would like to mention in particular your tiler Daniel and painter Alana who both made a big effort to produce an outstanding finish to the work they are good at.
We would also like to thank Dean for ensuring that all work was done with perfect expectations and standards. Well done to everyone and once again a very big thank you.
Mike and Heather Edmonstone, September 2015
About a year ago we contacted Pocock Building Company to start a journey building a new home for our family. A home for our three children to grow, for our family to gather together and a place for us to relax and enjoy. A journey that at the start can feel stressful and very overwhelming about the number of decisions and choices you have to make.
The team at Pocock Building were so supportive and helpful during the whole process. The pre-start team provided us with information and gave us time to make the choices we need to. We never felt rushed or pressured. At time, when we were unsure the team provided us with many helpful suggestions and were happy for us to bounce ideas around. It was pre-start that had worried me the most, but Jenn took us through step by step and we are more than happy with the end result.
During the building process there was open communication with the supervisor. If we had a question, we always received a quick response via a phone call or email. There were a few variations that we requested once building had commenced and the team were happy to accommodate these. There were times when the building team suggested a change, for example the carpenters suggested an alternative lining to our alfresco ceiling and the construction material for a feature beam at the front of the house. All suggestions that improved the overall finish of the house, and show that the tradesmen are interested in providing the best outcome for the client.
After 7 short months we are now in our new home. We love every part of the house and the final product was better than we could ever have imagined. Looking at the house you can see the quality of the finish. The fittings are quality, tiling perfect, kitchen is flawless, brickwork is faultless and the decking is amazing.
We loved our building experience with Pocock Building Company. We always felt like we were involved, the pre-start team took the stress out of the decision making process, the supervisor coordinated all the trades and ensured a quality finish. When the keys were handed over we were more than happy with the end product.
To the team at Pocock Building we thank you so much for all your support, suggestions, hard work and laughs along the way.
Matt and Kylie Owen, September 2015
We have been looking forward to owning our own home after years of renting. Finding the ideal place took much longer than we thought, simply because we wanted something particular and none of the existing houses in Albany ticked all the boxes. So we decided to build... but then we had to sift through all the building companies in town to find the one that would meet our high expectations. We went to display homes, met with various companies but in the end we decided build through Pocock for a number of reasons:
- Firstly, we knew Jenn Pocock from when she was still selling houses and she was always the same friendly, accommodating and approachable person. Nothing was ever too much trouble for Jenn!
- Secondly, at that stage we have been through enough houses that had been built by Matt Pocock to be impressed with the high quality finish.
- Lastly, we have never been in any Pocock house that looked the same - they were all different! They didn't mind that we preferred our own design (which they put on plan for us without having to pay extra). To us that was a good sign - we wanted our house to give what we need and not 'make do' with an existing plan.
We've now been in our own house for just over a month. Building through Pocock has honestly been a good experience from start to finish. We have been kept informed and considered throughout the process. Whenever we met on site, the site has always been neat and it was obvious that all the tradesmen took pride in their trade. Matt and Jenn controlled the whole process seamlessly and with attention to detail - we are really grateful for that! We do not have one single complaint to add to this testimony and would definitely recommend Pocock Building Company or build through them again ourselves.
Irma and Roald van Wyk, April 2015
How can we thank you for all that you have done for us? Your expertise, assistance and flexibility is so appreciated and your generosity has overwhelmed us.
Thank you for having our house built in record time! We are ever grateful to have a house to enjoy as a newly married couple.
People warned us that building a house was a stressful event, but we have thoroughly enjoyed the whole experience from start to finish and you have made the journey so easy and smooth for us.
Our house is beautiful and it stands as a testimony of your workmanship, your ethos and the great team of people you have at Pocock Building.
We can’t recommend you highly enough.
Sheridan & Jonathan,April 2015
We built with Pocock homes and our experience with Matt and Jenn was friendly and our beautiful home that they built is absolutely what we imagined it would be. Matt and Jenn's ideas helped to create the most for our 5 children and thank you for providing us with a quality home.
Jason and Narelle Batchelor, April 2015
We have been in the house now for a year (how time flies) and thought it was time to say a big thank you to you both and the team for providing us with such a great place to live.
The house has performed to all expectations and is very easy and comfortable to live in. There were very few minor issue that arose when we moved in and they were speedily rectified by the maintenance team.
We have had many guests in the last few months and all have commented on the quality of the finish.
Could you please pass on our thanks to all who were involved with the build especially Josh, Ryland, Daniel and mostly to you Jenn.
We have already recommended you to a few other people that we have run across and happily endorse your company for the way you do business.
Keep on building and thanks again!
Keith & Michelle Wright, March 2015
My wife, Jill, and I having reached our mid 60's and never having had a house built were concerned about the traps we may fall into with a builder as many of our friends had over the years. Quite by accident we met the Pocock's. We spoke of our concerns with them regarding the project we were embarking on. They gave us advice and helped us without ever pushing to be our builders. However, we did employ them and have been grateful ever since. Throughout the build we were consulted, as well as, welcomed on site to discuss any or all points of the progress. We couldn't be more satisfied with the end result. We would and do recommend Pocock Building Company to everyone who is considering having a house built.
George & Jill Duxbury, February 2015
Building with Matt was so easy and stress free. His flexibility and willingness to go the extra mile embodied his philosophy that it is your house, you have what you want. We now have a beautiful house built to the highest standard. Would we build with Matt again? The answer is a resounding yes.
Ian and Jill Jones
We chose Pocock Building because we wanted a builder who would give a more personal touch. Matt and Jenn have been great to deal with, they have been flexible with a few changes and they have built us a lovely home that we know has been built to their high standards. Thankyou Jenn and Matt from Merideth and Kevin.
I have been extremely impressed not only with the custom design and quality of work but also the attention to detail and willing to please attitude of Pocock building. We can't wait to build with you again.
Taylhia & Brett Yates
Our dealings with Pocock Building Company with regards to our investment property at Middleton Beach have been professional and courteous, despite a difficult project requiring new ideas and techniques. Matt Pocock was always on hand to assist with the many changes which developed during the build. We found Matt and his team flexible to our needs and they displayed a professionalism one expected of a project of this type.
Sanyati Property Services
We wanted you to know how much we appreciated all your help and advice while building our beautiful home on Waters Road. We actually dreaded the idea of building as we did not live in Albany. Your constant updates and always being available on weekends when we managed to make it to Albany to inspect the progress made building a dream. The end result far exceeded our expectations. Thank you once again. We wish you both every success.
Gai and Andrew Harley
Deciding to build a brand new home can be very daunting to say the least – however, having just built with Pocock Building - they made it seem so easy for me! Straightforward to deal with, and with no added worry or stress – made the whole process a breeze! What a pleasure to deal with, and I would definitely build through them again.
We are fast approaching retirement age and have never owned a home purposed built to our requirements. Our budget was limited so we pondered whether to go into an over 50’s village and save some money for travel in retirement or build something. We spoke with some of the larger building firms but did not click with them, then we met Matt Pocock who from the beginning was open, honest and up front with how he operated leaving us with a commitment to give a firm price to build once we had a plan. He was very clear that any variations during building which altered the price would only be done once we had agreed and signed off on it. This gave us comfort knowing our limited budget would be controlled by us with no surprises.
After a short time we presented what we wanted and immediately Matt showed his expertise in building, correcting some errors on our plan. The price was agreed, a payment plan given us showed how much to pay on each completion stage allowing us to maximise interest earnings.
Matt, his wife Jenn and all his staff/contractors displayed a 'can do' attitude at all times. As minor problems arose Matt would have them fixed almost instantly keeping us informed at all times. He always showed that any problem became a solution.
We were amazed at how he, Jenn and the team kept us totally relaxed through the whole process as I can be a ‘worry wart’ at times. Matt’s eye for detail and his staff’s professionalism ensured we have a beautiful home we now live in. The added bonus with the extras we wanted Matt ensured we got the best price and this brought the whole thing in just under our budgeted figure.
Anyone who wants to contact us feel free to do so.
Ian &Jo Percy